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We are providers for some insurance (listed by provider below) although many people we see pay in full and file on their own for out of network benefits. Most insurance plans provide some level of reimbursement for services rendered by a clinician not on their panel as an out-of-network provider. We are happy to assist with providing documentation and support to patients filing for out-of-network benefits.

The insurance we accept is listed below by clinician:

Scott Hammel, Ph.D., Clinical Psychologist

  • Seton EPN
  • Medicare Part B

Carney Soderberg, Psy.D.

  • Blue Cross Blue Shield (BCBS) PPO
  • Seton EPN


Bryn Schiele, Ph.D.

  • Blue Cross Blue Shield (BCBS) PPO


Ashley Stafford, Ph.D.

  • Blue Cross Blue Shield (BCBS) PPO


Stephen Roeckeman, Psy.D.

  • Medicare Part B

Neurobehavioral Institute of Austin shares office space with independently practicing psychiatrist(s):

Dr. Qazi Javed, M.D., Child, Adolescent, and Adult Psychiatrist
Holly Kinget, M.D., Child, Adolescent, and Adult Psychiatrist

Dr. Javed and Dr. Kinget do not accept insurance. You may be able to be reimbursed for your visit through your out of network coverage.

Items to discuss with your insurance company:

Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:

  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is approval required from my primary care physician?

Cash, check and all major credit cards are all accepted as payment.

Cancellation Policy
Please note that we request a 48 hour cancellation notice should you need to cancel or move your appointment. Please kindly give us a 48-hour notice if you need to cancel or move your appointment to another day to avoid being charged the full cost of your appointment. 

Questions? Please 
contact us for further information.