NBAustin remains committed to your mental healthcare during this stressful time. We strive to make the well-being of our clients and our NBAustin team our top priority. As an office, we are following CDC best practices and guidelines in efforts to maintain a safe environment for your office appointments. Any staff members showing signs of illness will stay home until they are cleared to return to work. We are disinfecting common areas, therapy and test rooms, washing or sanitizing hands after each session, and making hand sanitizer available to our clients.
For patients who are experiencing cold like symptoms, online telehealth services may be available upon request. We do request that any patients experiencing cold like symptoms remain home until they are fever free for at least 48 hours.
Late cancellation fees due to illness will be waived for the next 30 days (through April 17, 2020). No show fees are still in effect and will be charged as normal.
Please call us at 512-329-8222 or email us at [email protected] for more information.